Support
We're a small team. We read every email.
Need a quick answer?
Most questions are covered below. If something's still off, email support@accessorex.app and include your device model, iOS version and a short description of what happened.
Frequently asked questions
How much does AccessoRex cost?
AccessoRex is free to download. An interstitial ad plays before levels. Optional reward videos give you an in-game bonus, such as an extra life or coins — these are always your choice.
How do I remove ads?
Remove Ads is a one-time $2.99 purchase. It turns off the ads that play before levels. The optional reward videos stay available if you want the in-game bonuses.
If a purchase doesn't show up, tap Restore on the main menu.
Which devices are supported?
iPhone and iPad running iOS or iPadOS 16 or later. The game is portrait only.
Where is my progress saved?
All progress — level, high score, coins, unlocks and the current outfit — is saved only on your device. There's no account, sign-in or cloud sync.
Deleting the app erases your progress. Remove Ads can be restored after reinstalling using the Restore button, but coins and unlocks can't be recovered.
I'd like a refund.
Refunds are handled by Apple. You can request one at reportaproblem.apple.com.
I found a bug. How do I report it?
Email support@accessorex.app with:
- Your device model (e.g. iPhone 15 Pro)
- Your iOS version
- What you were doing when it happened
- A screenshot or screen recording, if you have one
What's coming next?
More personas. We're working on skaters, bikers, lumberjacks, ninjas and some seasonal surprises.
Contact
For anything else — feedback, bugs, press, or privacy questions — email support@accessorex.app.